Console > RCA Incidents
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RCA Incidents represent user-impacting situations detected by our vuRCA Bot. Past Incidents are situations that have already transpired and been detected by the system.
When you access this category, you’ll receive detailed information about the incident, including its causes. This retrospective view helps you understand and learn from previous user-impacting events.
Forecasted Incidents are where the system proactively predicts potential user-impacting issues based on ongoing behavior.
You’ll receive insights into upcoming problems and potential reasons for these forecasts. This proactive approach enables you to address concerns before they fully impact users, ensuring a smoother experience.
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VuNet’s Business-Centric Observability platform, vuSmartMaps™ seamlessly links IT performance to business metrics and business journey performance. It empowers SRE and IT Ops teams to improve service success rates and transaction response times, while simultaneously providing business teams with critical, real-time insights. This enables faster incident detection and response.