5.3.2 Programmable Alerts
7.3 Data Management and Data Model Handling
7.3.4 Working with Data Model
7.4 Control Center
7.4.1 License Entitlements
7.5 Platform Settings
RCABot and ChatBot Interactions >
RCA Incidents represent user-impacting situations detected by our vuRCA Bot. Past Incidents are situations that have already transpired and been detected by the system.
When you access this category, you’ll receive detailed information about the incident, including its causes. This retrospective view helps you understand and learn from previous user-impacting events.
Forecasted Incidents are where the system proactively predicts potential user-impacting issues based on ongoing behavior.
You’ll receive insights into upcoming problems and potential reasons for these forecasts. This proactive approach enables you to address concerns before they fully impact users, ensuring a smoother experience.
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