Docs > Monitoring and Managing vuSmartMaps™ > License Management
1. Getting Started with vuSmartMaps™
3. Console
5. Configuration
6. Data Management
9. Monitoring and Managing vuSmartMaps™
License Management in vuSmartMaps™ is a critical aspect of your platform experience. This section allows you to control and monitor your platform’s licensing.
A license for vuSmartMaps grants you access to the platform for a specific period, typically in the form of a .json file issued by VuNet upon successful platform installation. Within the License Management tab under vuSmartMaps, you’ll find various details and settings related to your license.
The License Management section plays a vital role in ensuring the smooth operation of your vuSmartMaps platform for the following reasons:
In essence, License Management is essential for maintaining the integrity of your vuSmartMaps platform by monitoring license validity, facilitating updates, and optimizing platform usage. This section empowers you to make informed decisions and ensure uninterrupted access to vuSmartMaps.
Before managing licenses, ensure that your Company Name, Email ID, and Phone number are accurate by checking Account Management > About > Company Information.
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The Definitions page can be accessed from the platform left navigation menu by navigating to Account Management > License Management.
On clicking the License Management, you will be redirected to the following landing page.
As shown in the above screenshot, there are details available related to the following:
You must manually apply the license file after installing the vuSmartMaps. For vuSmartMaps trial installations, the license is applied and installed automatically.
Also, whenever you purchase additional units, you must update the license file.
Copy the license file to the system’s local hard drive where you access the vuSmartMaps.
💡Note: Just make sure the Company Name, Email ID, and Phone number are correct by navigating to Account Management > About > Company Information.
We have implemented license enforcement to show the expiry message and redirect the user to the license upload page. The following features are implemented for license enforcement:
The users will know beforehand that the license will expire which will make them take proactive steps to renew their license.
💡Note: We show the “License is expiring in x days” message at the top of all the pages, when the license is about to expire.
The user is navigated to the license management page where the user can upload the license. The user is redirected to the license upload page and the license expiry message is shown. The warning message appears like the following, by default when the license is expired.
In case, the user tries to navigate to other pages, an alert message appears as shown below:
💡Note: Users without “Manage License permission” attempting to log in with an expired license will receive an error message: “License for this platform has expired. Contact the system administrator” on the login pages.
Contact your system administrator to renew the license and upload the new license file. If you have the necessary permissions, you can upload the new license directly from the License Management page.
If you receive an error message indicating that a usage category has been exceeded, you may need to purchase additional units or optimize your current usage. Contact VuNet support for further assistance.
Upon expiration, you will be redirected to the License Management page to upload a new license. If you do not have “Manage License permission,” you will receive an error message stating, “License for this platform has expired. Contact the system administrator.”
On the License Management page, you can see the number of days left until your license expires and the exact expiration date. This information helps you ensure timely renewals. Any user with read permission to license management can see this information. Users with the write permission will be able to upload a new license.
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VuNet’s Business-Centric Observability platform, vuSmartMaps™ seamlessly links IT performance to business metrics and business journey performance. It empowers SRE and IT Ops teams to improve service success rates and transaction response times, while simultaneously providing business teams with critical, real-time insights. This enables faster incident detection and response.