VuNet Docs

Platform Settings > Preferences



Users can configure various settings through the Preferences Page to tailor the system-level behavior according to their specific needs and requirements. The various system-level settings for vuSmartMaps™ are done in the Preferences Page. For example, the SMTP server settings for vuSmartMaps to generate email notifications, ITSM preferences, date format for analytics reports, and general system preferences are configured here.


Ensure that you are logged in as an admin user to access and modify preferences.

Navigating through Preferences

The Preferences page can be accessed from the platform left navigation menu by navigating to Platform Settings > Preferences.

On clicking the Preferences, you will be redirected to the following landing page.

As shown in the above screenshot, there are eight sections displayed on the Preferences page.

  1. Email Preferences: This section is useful for configuring settings for vuSmartMaps to integrate with the Email server for sending out notification emails.
  2. ITSM Preferences: Within this section, you will find essential configuration settings that facilitate the seamless integration of vuSmartMaps with your IT Service Management (ITSM) system for enabling the automatic generation of tickets based on alert conditions.
  3. Analytics Reports Preferences: By utilizing this configuration, users gain the ability to specify the desired date and time format for displaying date fields within the generated reports.
  4. Ansible Tower Preferences: Ansible Tower provides a REST API interface to manage and execute Auto Remediation jobs. This makes the overall automation process easier. This feature will be implemented in a future release.
  5. System Preferences: Users have the flexibility to configure system preferences across the following aspects, allowing for tailored customization.
    • Archival Path
    • Trap Credentials
    • SNMP trap discovery time interval
  6. WhatsApp Preferences: To enable the seamless functionality of WhatsApp alerts, it is essential to configure the following items:
    • Phone number ID
    • Access token
    • JSON
  7. Microsoft Teams Preferences: In order to send messages to Microsoft Teams channels, we need to add unique URLs in the Preferences section obtained from the Webhook app as a JSON with the channel name as key and URL as value.
  8. Slack Preferences: We send all the messages to Slack channels and Slack users on behalf of a Slack App by placing the Bot User token in the Slack Preference.

Click on the Edit button at the top right corner of each preference section to configure as per the requirement.

Further Reading

  1. Explore the Alert Creation guide
  2. Build Analytical Reports with Reports Builder


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