Delivering business outcomes through a data-centric and Al-driven platform

With vuSmartMapsTM, you get a powerful observability platform that is built ground-up on a scalable and robust data architecture. Using an integrated stack of technologies like Al, Big Data, MLOps, we provide comprehensive visibility into business journeys through intelligent insights.

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Get deeper, meaningful visibility into your business journeys

Taking a data-centric approach, built on a common data schema, vuSmartMapsTM focuses on improving the quality of data with correlation, contextualisation, and enrichment with domain context.
This helps the platform to provide complete visibility of business journeys and rich insights delivered via an intelligent consumption layer of interactive storyboards, programmable alert and out-of-the-box reports.

Data-driven observability platform powered by Al and Big Data

PLATFORM ARCHITECTURE

Manage every aspect of your observability platform

Operationalise every complexity and intricacy with our multi-layered approach to handling data to drive business insights

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ACQUISITION

Ingest data from over 200* data sources at a speed of 100,000 events per second with our highly optimised ingestion mechanisms – OmniAgents, pollers and adaptors.

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CORRELATION

Correlate, enrich and transform raw data in real-time, with high available data streaming and tightly integrated MLOps engine to deliver intelligent insights and automated actions.

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CONSUMPTION

The end outcomes can be consumed through pre-defined and canned storyboards, programmable alerts and CXO dashboards that address the needs of executives and operations teams.

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KEY BENEFITS

Comprehensive visibility for simple, data-driven decisions.

Scalable

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Achieve time-to-value with horizontal and vertical scale at speed

Reliable

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No data loss ever or single point of failure

Flexible

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Create custom alerts with SDKs and intuitive storyboards at ease

Intelligent

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Better insights delivered with a robust MLOps Engine

Easy-to-use

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User-friendly intelligent visualisation, allowing easy customisation

The power of the platform delivered through the products

vuSmartMapsTM has 4 key product lines built on top of it, which combined, provides tremendous value for enterprises.

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vuApp360

Get a comprehensive view of your application landscape enabling you to monitor performance, quickly detect and resolve issues, improve efficiency, and optimize resources for a flawless customer experience.

vuInfra360

We provide a unified compute, network, storage, and cloud monitoring system with powerful enrichments, event correlation and richer data mining for faster root cause analysis.

vuBJM

Our business journey mapper brings together cloud, infra, logs, traces and transactions with advanced capabilities to understand transaction sessions and micro transaction states.

vuLogX

With our powerful log analytics tool, vuLogX, you can use a log aggregator, perform analytics, identify anomalies, and predict spurious issues with ease.

Use Cases

Discover how our platform empowers enterprises with actionable insights, improving operational efficiency and customer satisfaction.

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Unified Dashboard for Key Stakeholders

Empower RMs, Compliance, and SRE teams with custom dashboards for real-time SLA tracking and transaction insights

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Automated Transaction Reconciliation

Automate reconciliation by correlating transaction IDs across systems, reducing manual effort and errors.

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SLA Monitoring & Real-Time Alerts

Proactively detect and alert SLA breaches and transaction delays in real-time.

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Value at Risk Monitoring

Identify high-value and critical transactions at risk, enabling risk-based prioritization.

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Historical Analysis & TAT Benchmarking

View historical TAT trends and spot performance anomalies to optimize SLAs.

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Deep Root Cause Analysis Across Touchpoint

Pinpoint root causes by correlating errors across APM, infra, and external systems.

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Hyper-Configurable SLA Framework

Define custom SLAs, TAT baselines, and cut-off times by geography, entity type, and payment category.

What makes vuSmartMapsTM the ideal solution for your business?

Achieve time-to-value

Be ready to adapt to business changes and deliver to business outcomes without having to go the drawing board to fix your solution.

No lock-ins

Because of our Open Programming Layer, our solution is highly flexible and adaptable, allowing us to work with your current tools or vendors.

Get instant feedback

Our integrated one programming platform, provides a comprehensive visualisation layer for improved data preparation. This can't be achieved through multiple data and ML tools.

Be compliant

Readily compliant with the regulatory requirements enabled by the domain specific rules built in the platform.

RESOURCES

Browse through our resources to learn how you can accelerate digital transformation within your organisation.