With a distinguished career spanning 36 years at SBI, India’s largest bank and one of the world’s top financial institutions, Vidya has led some of the most complex technology transformations in the banking sector. As DMD–IT, she headed SBI’s Global Information Technology Centre and drove the bank’s global IT strategy, overseeing platforms that support 200 million mobile customers and mission-critical banking operations.
Commenting on her association, Vidya Krishnan said:
“The future of banking will be shaped by institutions that can seamlessly connect technology performance to customer experience and business outcomes. VuNet is at the forefront of this shift, bringing deep domain understanding, cutting-edge AI, and world-class engineering to solve real operational challenges in financial services. I am excited to support VuNet in scaling its impact and shaping the next chapter of intelligent, resilient banking.“
At VuNet, Vidya will provide strategic guidance across Product Innovation, Customer Success, and Market Positioning, helping strengthen the company’s vision to build a world-class AI-led observability platform for BFSI enterprises in India and global markets.
Ashwin Ramachandran, Co-founder & CEO of VuNet Systems, said:
“We are honored to welcome Vidya to VuNet. Her leadership at SBI and her pivotal role in driving large-scale digital transformation programs bring unparalleled insight into the needs of modern BFSI enterprises. Vidya’s experience in operational resilience, stakeholder alignment, and technology strategy will immensely strengthen our product roadmap, elevate how we serve our customers, and accelerate our expansion into new markets. Her guidance is invaluable as we continue building a category-defining platform in AI-driven Business Journey Observability.“
Vidya’s appointment reflects VuNet’s commitment to working closely with leaders who have shaped large-scale banking technology ecosystems, ensuring the platform continues to solve high-impact challenges in performance, reliability, and customer experience.
About VuNet Systems
VuNet Systems is a deep-tech company transforming digital experiences for banks and financial institutions through its AI-powered Business Journey Observability platform. Today, VuNet monitors over 28 billion transactions every month, delivering real-time visibility, faster incident resolution, and improved operational resilience across payments, mobile banking, internet banking, lending, core banking, and more.