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Use-Case---WhatsApp-BOT-Integration

Revolutionizing Ecosystem Communication with Transparent Business Insights

The WhatsApp Bot Module interface of VuNet’s Business Observability platform was deployed to streamline communication and collaboration across the ecosystem. Real-time alerts and metrics from its Observability platform were integrated into the widely used WhatsApp platform to break down barriers in information flow, enhancing the efficiency and transparency of ecosystem interactions. 

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About VuNet

VuNet Systems is a next-gen visibility and analytics company that uses full-stack AI & Big Data analytics to accelerate digital transformation within an organisation. We provide deep observability into business journeys to reduce failures and enhance overall customer experience.
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About VuNet

VuNet’s Business-Centric Observability platform, vuSmartMaps™ seamlessly links IT performance to business metrics and business journey performance. It empowers SRE and IT Ops teams to improve service success rates and transaction response times, while simultaneously providing business teams with critical, real-time insights. This enables faster incident detection and response.

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