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Use-Case---Bill-Payment-Observability

Achieve Seamless Transactions and Enhanced Customer Satisfaction with Bill Payment Observability

Optimizing Bill Payment Process for one of the largest Private Banks to provide real-time visibility of the entire bill payment ecosystem like channels, internal application touchpoints and external API interfaces. The solution enabled the bank to proactively resolve issues ensuring enhanced system performance.

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About VuNet

VuNet Systems is a next-gen visibility and analytics company that uses full-stack AI & Big Data analytics to accelerate digital transformation within an organisation. We provide deep observability into business journeys to reduce failures and enhance overall customer experience.
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About VuNet

VuNet’s Business-Centric Observability platform, vuSmartMaps™ seamlessly links IT performance to business metrics and business journey performance. It empowers SRE and IT Ops teams to improve service success rates and transaction response times, while simultaneously providing business teams with critical, real-time insights. This enables faster incident detection and response.

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