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Use-Case---Instant-Payment-Observability

Elevating Customer Experience at Scale through Intelligent Insights 

Instant Payment Observability for India’s oldest Public Bank facing significant challenges with its rapidly increasing Digital Payments volumes. vuSmartMaps helped reduce failure rates and enhance performance improving Board-level confidence and achieving regulatory compliance. 

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About VuNet

VuNet Systems is a next-gen visibility and analytics company that uses full-stack AI & Big Data analytics to accelerate digital transformation within an organisation. We provide deep observability into business journeys to reduce failures and enhance overall customer experience.
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About VuNet

VuNet’s Business-Centric Observability platform, vuSmartMaps™ seamlessly links IT performance to business metrics and business journey performance. It empowers SRE and IT Ops teams to improve service success rates and transaction response times, while simultaneously providing business teams with critical, real-time insights. This enables faster incident detection and response.

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