Synthetic Monitoring for Mobile Devices
Test every journey for reliable experience Continuously validate critical mobile journeys on real devices over real networks and capture so failures are detected before customers report them. MobileSynth brings journey status, step-level evidence, screenshots, timings, alerts, and backend drill-down into a single vuSmartMaps™ view.
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Why MobileSynth?
Mobile banking journeys can fail even when infrastructure dashboard looks green. A fund transfer may stop at OTP, a balance enquiry may hang, a new app release may change a screen flow.
MobileSynth tests the journey the way a customer experiences it and shows exactly where it slowed, failed, or stopped. It captures evidence during the run and connects to the backend for resolution.
What Makes MobileSynth Better?
MobileSynth validates whether customers can complete a mobile journey, not just whether the device, app, or server is available. It brings journey status, failed step, screenshot or log evidence, alerts, and backend context into one view. Teams can troubleshoot faster, drill down to APIs, traces, logs, services, databases, and partner dependencies, and operate securely with on-device OTP, RBAC, masking, retries, stale-health visibility, rollback, buffering, and release re-validation.
What MobileSynth Helps You Do
Validate Critical Journeys
Configure flows such as login, balance enquiry, fund transfer, bill payment, credit card payment, onboarding, payment status check, and claim submission.
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Accelerate Startups
Use starter templates for common banking flows and preset network profiles to create the first synthetic test faster.
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Test on Real Conditions
Run tests on Android and iOS devices across selected OS versions, network profiles, and geographies helping teams validate experience under conditions closer to real customer usage.
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Capture Step-level Evidence
Record step timings, screenshots where permitted, execution logs where screenshots are restricted, and clear stop reasons for failures. This helps teams understand whether the issue came from an app error, OTP delay, timeout, risk challenge, OS interruption, network issue, or third-party hand-off.
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Connect Frontend to Backend
Drill down from a failed mobile step into related backend evidence including API behavior, traces, logs, infrastructure signals, databases, and partner dependencies.
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Compare Releases
Review journey behavior before and after app releases to catch issues introduced by change.
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Manage from vuSmartMaps™
Control monitoring frequency, configure retries, route alerts through existing vuSmartMaps™ workflows, and roll back failed script updates to the last working version.
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How It Is Deployed
MobileSynth is deployed through a secure probe setup connected to vuSmartMaps™.
- Configure the probe host, devices, journeys, schedules, and alerts.
- Use bank-approved test credentials, with OTP handled on the test device.
- Define screenshot, masking, retention, and RBAC rules during onboarding
- Validate journeys before go-live and after app releases.
What Teams Get
Early detection before customer calls.
Faster issue understanding through screenshots, logs, timings, and reasons.
Quicker root-cause analysis through drill-down from mobile step to backend signals.
Reliable production monitoring through retries, stale-health visibility, rollback, buffering, and release re-validation.
