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VuNet and Global Software Solutions Group Announce Strategic Partnership to Enhance AI- Driven Real-time Observability and Reliability of Financial Systems in the Middle East

VuNet Systems, a leader in AI-driven business journey observability, has announced a strategic partnership with Global Software Solutions Group (GSS), a leading provider of payments and financial solutions. This partnership aims to elevate the digital banking experience in the Middle East by offering enhanced real-time visibility into financial systems, ranging from instant payments and core banking to corporate payment services.

With VuNet’s domain-centric observability platform, vuSmartMaps™, integrated into GSS’s banking solutions, the collaboration promises to revolutionize the banking landscape. Together, the companies will provide financial institutions with cutting-edge tools to ensure seamless operations, improved customer experiences, and stronger digital ecosystems across the region.

“As the banking sector undergoes rapid digital transformation, ensuring real-time visibility into business and IT systems is crucial,” said Mahmoud AbuEbeid, Co-Founder & CEO of GSS Group. “Partnering with VuNet allows us to offer our clients an unparalleled observability platform, giving them the tools they need to guarantee reliable and secure operations.”

Ashwin Ramachandran, Co-Founder and CEO of VuNet Systems, added, “The UAE and broader Middle East are key markets for VuNet. We’ve established a track record of delivering AI-driven business observability to banks and financial services, helping them achieve system reliability at an unprecedented scale. Collaborating with GSS, with their deep regional expertise, allows us to offer a joint solution that empowers the banking and financial services sector in the region.”

This partnership will empower financial institutions in the Middle East to effectively monitor and manage their mission-critical systems with unprecedented scalability and reliability. VuNet’s proven expertise, which includes monitoring over 20 billion transactions/month valued at $900B globally, underlines the immense potential for enhancing system reliability in the region’s banking and financial services industry.

About GSS Group:

Global Software Solutions Group, an Emirati software solutions provider headquartered in UAE, excels in providing advanced payment solutions to banks and financial institutions across UAE, India & Africa. Renowned for our innovative technology, we’ve won significant contracts including NPSS with the largest bank in the GCC, First Abu Dhabi Bank. Recognised for our cloud-ready, event-driven architecture and robust low code platform. We’re committed to supporting the UAE’s vision for digital transformation.

About VuNet Systems:

VuNet’s Business Journey Observability Platform, vuSmartMaps™ delivers unified visibility of digital journeys. The Domain-centric Observability platform translates IT performance into business impact. The real-time end-to-end visibility and top-down driven correlated insights foster collaboration across business, SRE, DevOps, and IT teams, facilitating faster incident response and elevating customer experience.

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