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Journey Workbench

Table of Contents

Model, Configure, and Operationalize Digital Transactions

Onboard applications, standardize transaction telemetry, and build end-to-end visibility with precision and repeatability. JWB provides teams schema libraries, modeling tools, and correlation capabilities to operationalize transaction observability - consistently, repeatably, and at scale.

Model Transactions with Built-In Schema Libraries

Use ready transaction schema libraries covering common events - instant payments, corporate payments, authentication, and lending.
Define what a transaction means for each application— fields, timestamps, identifiers, error codes, and attributes — once and apply across systems.

Outcome: Consistent, structured transaction definitions across all applications

Configure Application-Level Observability in the Transaction Studio

Apply relevant schema to each application.
JWB turns raw logs into structured telemetry using ContextStreams.
JWB standardizes:

  • transaction attributes extraction
  • technical touchpoints mapping
  • KPIs and latency/error metrics creation
  • data models and enrichment jobs definition

Outcome: Complete, high-quality transaction dataset for each application - ready for visualization, alerts, and analytics.

Correlate Applications into Multi-Hop Journeys in the Journey Studio

Use Journey Configuration Studio to stitch these components together into real business flows — account onboarding,  payment processing, card authorization, loan disbursal and more.

Define:

  • entry and exit points
  • intermediate system hops
  • cross-application relationships
  • dependency and topology structures

Outcome: Blueprint for real-time journey correlation- provides a consistent view of performance across every layers and touchpoints.

Powered by Platform Enablers

JWB is built on VuNet’s powerful platform capabilities:

  • ContextStreams - transform and enrich raw transaction logs
  • HyperScale Data Store - store event data and schema definitions at scale
  • Data Models - build KPIs and computation jobs
  • Visualization Layer - deliver dashboards, alerts, and analytics

Outcome: Modeled journeys that are reliable, scalable, and analytics-ready

Delivering What Matters

By standardizing how transactions and journeys are modeled, JWB enables:

  • Business-centric, ready-to-use storyboards
  • Improved telemetry and log quality across systems
  • User Experience Index (UEI) benchmarking across journeys
  • Consistent enterprise-wide view of critical business processes
  • Proactive detection and faster  resolution across touchpoints

The Foundation of Scalable Transaction Observability

Journey Workbench replaces manual onboarding with a structured, template-driven workflow. Scale observability across dozens of systems - uniformly, rapidly and with deep domain fidelity.

Ready To Unlock
Precision Observability?