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Version: NG-2.16

vuSmartMaps Mobile App

Introduction​

The vuSmartMaps™ Mobile App enables you to access data analytics and visualizations from the VuNet platform directly on your mobile device. You can view and interact with dashboards that feature various types of visualizations and receive alert notifications.

The app helps you check your environments quickly and in real time. It gives you configurable dashboards, proactive alerts, quick insights, and root cause analysis capabilities, so you can manage things effectively even when you're on the move. This leads to better business outcomes.

Key Features:

  • Access dashboards with insights, KPIs, tables, and charts.
  • Receive proactive alert notifications.
  • Gain quick insights and perform root cause analysis.
You’re in control—even on the move! Receive proactive alerts, monitor KPIs, and perform root cause analysis directly from your phone or tablet for faster, smarter decision-making.

Getting Started:

Using the App: You can configure Storyboards in the web console

  • Storyboards: Access mobile dashboards and insights.
  • Alerts: Centralized hub for critical alerts.
  • Profile: Manage your profile details.

Configure alert settings and log levels to assist in diagnosing mobile device issues, ensuring a seamless experience with the vuSmartMaps Mobile App.

Accessing vuSmartMaps Mobile App​

You can download the vuSmartMaps Mobile app from the following:

Android App Download link:

https://play.google.com/store/apps/details?id=io.vunet

iOS Devices (iPhone and iPad) App Download Link:

https://apps.apple.com/app/vusmartmaps/id1570764953

Login Page​

  • After installing the app, open it to find the login page.

  • Enter the vuSmartMaps server address.

  • Tap Next to continue.

  • Provide your Username and Password.

  • Tap Sign in.

You will then be taken to the main vuSmartMaps mobile app feature. Once logged in, you'll see the main vuSmartMaps app screen.

The vuSmartMaps Mobile app comprises three primary sections:

  • Storyboards
  • Alerts
  • Profile

To learn more refer to the Working with Mobile App page.

FAQs​

How do I download and install the vuSmartMaps Mobile App?

You can download the vuSmartMaps Mobile App from the following links:

After downloading, install the app on your mobile device. For detailed instructions, refer to the vuSmartMaps Mobile App page.

With vuSmartMaps Mobile App, can I receive real-time monitoring updates on the go?

Yes, the vuSmartMaps Mobile App allows you to monitor your environments in real-time, providing effective management and better business outcomes.

How can I configure and view Storyboards in the mobile app?

Storyboards must be created and configured in the vuSmartMaps web console. Once configured, they can be viewed in the mobile app under the Storyboards section. For detailed steps, refer to the Storyboards section.

How can I check the last-minute dashboard data and alerts?

Use the Time Selector at the bottom of each dashboard or alerts screen. Click on the bar to choose a time range from the pop-up list. The selected range will be applied to the data displayed. For more details, see the Time Selector section.

What notifications does the vuSmartMaps Mobile App provide?

The Alerts section displays various notifications for significant events, such as values exceeding normal thresholds. Alerts are color-coded, with critical alerts shown in red. For more information, refer to the Alerts section.

How do I configure log levels for debugging purposes?

In the Profile section under Debug Settings, adjust the Log Level to control the detail level stored in the log file. Options include ALL, CONFIG, INFO, WARNING, SEVERE, SHOUT, and OFF. For more details, see the Log Level section.

How does the configuration of Storyboards on the web console impact the usability of the mobile app?

Configuring Storyboards on the web console ensures that the mobile app displays tailored and relevant dashboards to users. This separation of configuration and visualization allows for more complex setup processes to be handled on the web, while keeping the mobile app streamlined and user-friendly for quick access to important data.

What steps should be taken if the vuSmartMaps Mobile App does not display expected data or dashboards?

If the app does not display the expected data or dashboards, users should:

  • Check the web console to ensure that the Storyboards and dashboards are properly configured.
  • Verify that the correct permissions are set.
  • Ensure network connectivity.
  • Make sure the app is up-to-date.

If issues persist, adjust the Log Level and share the log file with the support team for further troubleshooting.

How can I expand a visualization within a storyboard to see more details?

Within a Storyboard, you can click on any KPI or visualization to expand it and view more detailed information. This feature helps you analyze specific metrics more closely.

What if I don’t see any Storyboards after logging in?

If no Storyboards are visible:

  • Ensure they’ve been created and configured in the web console.
  • Confirm you have the necessary permissions.
  • Refresh the app or check internet connectivity.
How do I report a bug or issue in the mobile app?

If you encounter an issue:

  • Set the Log Level to ALL or SEVERE.
  • Go to Profile > Debug Settings > Download Log File.
  • Send the log file to the VuNet support team with a description of the issue.
How do I enable push notifications on my phone for alerts?

After installing the app:

  • Go to your phone’s settings and enable notifications for vuSmartMaps.
  • Also, configure specific alert types in the vuSmartMaps web console for push notifications to work effectively.
Can I use the app offline or in low connectivity areas?

The app requires an internet connection to fetch real-time data. While previously loaded dashboards might be visible for a short while, new data won't be available until connectivity is restored.