The role of L1/L2 support teams are constantly evolving, and Business-centric observability is key to mordernizing SRE command centers
The role of L1/L2 support teams are constantly evolving, and Business-centric observability is key to mordernizing SRE command centers
Understand how business-centric Observability can help foster increased efficiency for your DevOps teams across the organization.
In this article, we uncover how adopting a customer journey-focused approach can shape the way businesses monitor and optimize their operations.
Observability is crucial to platform engineering today, with increased interconnectivity. They’re just missing one thing: Business Context
Site Reliability Engineering (SRE) plays a pivotal role in driving business outcomes, and an observability platform needs to help them achieve these outcomes.
Transaction declines have a huge impact on customer experience and financial institutions – transaction monitoring puts an end to this.
Investment in CX not only decreases costs, but increases revenues and builds loyalty. But how do you overcome the challenges of delivering customer experience?
VuNet’s Business-Centric Observability platform, vuSmartMaps™ seamlessly links IT performance to business metrics and business journey performance. It empowers SRE and IT Ops teams to improve service success rates and transaction response times, while simultaneously providing business teams with critical, real-time insights. This enables faster incident detection and response.
