The WhatsApp Bot Module interface of VuNet’s Business Observability platform was deployed to streamline communication and collaboration across the ecosystem. Real-time alerts and metrics
vuSmartMaps™ is equipped with unmatched features for a future-ready enterprise.
Visualize business journeys and gain complete visibility with vuSmartMaps™ unique Unified Transaction Map generated by linking transactions/workflow across multiple touchpoints.
Use Journey Workbench and its pre-defined templates to create new journeys for your unique needs.
Identify failures early and prevent them from affecting downstream flows and customers.
Understand the business impact of IT failures with effective drill-downs, and intelligent alerts to prioritize resolution.
Customize and deploy various digital business journeys with pre-defined templates, metadata, and scripts.
Ingest diverse, structured, and unstructured data at scale using multiple techniques—real-time streaming, API-based integration, and both agent-based and agentless collection. Pre-packaged Observability Sources (O11ySources) enable one-click integration with standard data sources like applications, web/app/DB servers, network components, and messaging queues in under 5 minutes.
Seamless deployment through OmniAgents - Unified Agent for collecting telemetry across metrics, events, logs and traces.
Faster collection with pre-built integration for 300+ Sources across on-premise and cloud.
Get access to pre-configured KPIs, dashboards, lead indicators, and alerts.
ContexStreams, an advanced domain-centric observability pipeline, seamlessly extracts, processes, and enriches data using low-code adaptors. Convert raw IT data into actionable, real-time intelligence with rich business context, driving data-driven recommendations to optimize operations.
View business performance through analysis of Business Lead Indicators, Micro-journeys, and Business Dimensions.
Supports static enrichment by integration into other systems and dynamic enrichment.
Receive context-rich alerts that combine business impact, IT performance degradation, and insights from past incidents, enabling you to make prompt and informed decisions with confidence.
Instantly detect incidents based on business lead indicators – latency, errors, and throughput of business golden signals.
Flexibility to trigger notifications based on static rules, dynamic thresholds, or anomalous behavior.
Create custom notifications based on business scenarios for seasonal and special events through programmable interface.
View all active events across the stack in the unified Event Console for faster diagnosis.
Leveraging vuSmartMaps™ AI/ML algorithms, detect abnormal patterns and data deviations enabling proactive issue identification and prevention.
Cut noise, reduce alert fatigue, and speed up issue resolution with smart alert correlation.
Detect transaction, journey, time-series or behavioural anomalies using ML models and provide RCA.
Empower users with anomaly drill-downs and real-time alerts for faster issue resolution.
Correlate events from multiple sources using proprietary 3T and ML alert correlation rules to quickly identify and resolve issues.
Gain instant insights into incidents through collaboration channel integration, seamlessly trigger incident management workflows, and automate resolution of known issues.
Integration with active collaboration suites like WhatsApp, MS Teams, and Slack.
Accelerate resolution with auto-triaging, auto-assignment, and auto-ticketing driven by past history or business rules.
Resolve incidents automatically by integrating with automation platforms, eliminating manual intervention.
Get clear, role-based insights on business, risk, operations, and compliance through intuitive dashboards with drill-down capabilities for smarter and timely decisions.
Gain the power of role-based ready-to-use storyboards with the flexibility to customize insights and extend access to external stakeholders.
Take advantage of several outside-in and inside-out ML driven KPIs for 360° of business and operations.
Reduced MTTD/MTTR with automated RCA, predictive failure detection and proactive anomaly detection.
A hyper configurable platform offering extensive customization capabilities including dashboards, access controls, alerts, journey workflows, and data pipelines. Provides easy and light integration with third-party scripts, data models and services.
Ingest a variety of data formats with the platform’s adapters.
Quickly build dashboards and visualise how the journeys flows.
Route alerts by severity and ownership of workflows in a journey.
Allow and control secure access as required at a functionality, object or even a data-record level with Role-based access control (RBAC).
Find a pricing plan that best suits your needs.
VuNet’s Business-Centric Observability platform, vuSmartMaps™ seamlessly links IT performance to business metrics and business journey performance. It empowers SRE and IT Ops teams to improve service success rates and transaction response times, while simultaneously providing business teams with critical, real-time insights. This enables faster incident detection and response.