The platform supports real-time simple and compound alerts, prepackaged compound alerts based on topology, availability zones, and DCs, and ML-based noise reduction, and a fault management console. The feature can be used for escalation mechanisms through integration with other tools, automated ticket creation, run book automation, BOTs integration, and more. It provides alert notifications via multiple channels such as email, SMS, WhatsApp, Microsoft Teams. It also provides automation hooks to integrate views and alerts with automation scripts.
Based on the user role, RBAC manages access to specific functionality, resources, or information. Each permission on the platform has its own definition and defines a set of operations. Permissions are attached to each role for a user. As a default, the VuNetAdmin user role has all permissions and can create new roles and assign them permissions. Some of the recommended user roles are Platform Admin, User Manager, Datasource Manager, Analytics Team, Operations Team, etc.
The platform works on standard authentication methods and uses HTTPS-based authentication, which supports LDAP integration and single sign-on. The platform enables 2-factor authentication for mobile apps.
Set up synthetic agents at fixed locations to monitor business workflows for all your resources in just a few clicks. Synthetic Agents can report stats on URL, Latency, Web load, Service Heartbeat and can integrate with Google Analytics for Heartbeat analysis and Trace path analysis.
End-to-end trace path analysis for internal/external network analysis includes 3rd party app calls and ISP link performance.
vuBlocks are data adapters based on a powerful data model architecture. Data is contextualised in real-time by adding business, domain, semantic, syntax, and environment context to it. Using the modular structure, each vuBlock can integrate information, enrichments, KPIs, storyboards, and alerts about every type of data, from computing, network, and storage to logs, transactions, and applications. You can also create your own vuBlocks using the vuBlockSDK Kit.
vuInfra360 makes the data in your storyboards, reports, alerts, and notifications more meaningful. The platform’s built-in pipelines help ingest, clean and validate data from diverse formats and enrich it with business and domain context using a combination of static, dynamic enrichment, ETL and meta-tagging before feeding it to data-centric AI models.
Make informed decisions based on long-term analytics and analysis of operational/monitoring data over time. Operational data is available for analytics. Historical data retention with indexing (hot, warm, and cold index) and horizontal scalability for expansion. At the end of your retention period, your data is automatically and permanently deleted.
View even the tiniest metric data through interactive and customisable storyboards on the platform. Storyboards provide unified visibility into device performance, resource availability, and utilisation. You can proactively monitor logs, events, and metrics that maintain the operational health of various elements. You can also dynamically generate dashboards, export them as images, PDF, XLS, or CSV and apply custom widgets.
Customise or create your own reports with an intuitive UI and pre-built library of tools. You can also get creative with automated, inbuilt reports for unified storyboards. Create a range of reports for capacity utilisation, server/network performance utilisation, application/branch performance, compliance with Windows event logs, etc.
The platform provides alert integration APIs to ITSM, Ticketing, Automation systems, allows bi-directional ticket integration, cloud ticket tool integration for Cloud Watch, Azure Event Hub, and more, integration with Google Analytics. The platform allows data integration from existing tools and systems like inventory management, HRMS, etc. It allows you to create a library of run book execution playbooks and provides alert APIs for automation runbooks (for repetitive and guided tasks).
Keep your data secure with additional security features to mask personal identity information during data sharing and configurations to send encrypted logs and metrics on the wire. Your configuration data is also encrypted. Additional auditing ensures full transparency and traceability to the source ensuring a secure, trusted usage across the organisation.
The platform allows to deploy in Active-Active and Active-Standby modes for PR and DR sites with data redundancy, real-time data replication for standby system, distributed, redundant data storage for a horizontally scalable system, load balancing and high availability for all components in the system and provides a central console for monitoring multiple data centres.
VuNet’s Business-Centric Observability platform, vuSmartMaps™ seamlessly links IT performance to business metrics and business journey performance. It empowers SRE and IT Ops teams to improve service success rates and transaction response times, while simultaneously providing business teams with critical, real-time insights. This enables faster incident detection and response.