Sales Account Manager
Job ID : 1041
Who We Are
At VuNet, we are building a unique next generation full stack platform, infused with big data and machine learning in innovative ways to monitor customer journeys and improve user experience. Our next generation monitoring systems are helping the largest financial institutions to improve their digital payment experience, driving more financial inclusion across the country.
We empower our teams to solve hard problems – customer and business problems – in ways that our customers love. Great ideas get converted to extraordinary products and reach the customers very quickly. Imagine what you could do here.
Imagine what you could do here.
The APM (Application Performance Monitoring) Tool Sales Account Manager is responsible for driving the sales of APM monitoring tools to existing and potential clients. They play a vital role in identifying customer needs, promoting the benefits of APM tools, and building strong relationships with clients.
The Sales Account Manager serves as a trusted advisor, offering expertise and guidance on APM solutions to help clients optimize their application performance and achieve business goals.
Roles & Responsibilities
- Sales Strategy and Target Achievement: Develop and execute sales strategies to drive the adoption and sales of APM monitoring tools. Meet or exceed sales targets and revenue goals within assigned accounts.
- Account Management: Build and maintain long-term relationships with existing clients. Serve as the main point of contact for all sales-related inquiries, ensuring high customer satisfaction and retention.
- New Business Development: Identify and engage with potential clients to expand the customer base for APM monitoring tools. Conduct prospecting activities, such as cold calling, email campaigns, and networking events, to generate leads and opportunities.
- Product Expertise: Develop an in-depth understanding of the APM monitoring tools offered by the company. Articulate the features, benefits, and competitive advantages of the products to clients, demonstrating how they can enhance application performance and drive business outcomes.
- Needs Assessment and Consultative Selling: Conduct thorough needs assessments with clients to understand their application monitoring requirements, pain points, and goals. Provide consultative sales support, offering tailored solutions and recommendations that align with their specific needs.
- Sales Presentations and Demonstrations: Conduct engaging product presentations an demonstrations to showcase the capabilities and value of the APM monitoring tools. Customize presentations to address client concerns and highlight the relevance of the tools to their business.
- Contract Negotiation: Collaborate with clients to negotiate pricing, contract terms, and service-level agreements. Ensure that contracts are executed accurately and in a timely manner.
- Market and Competitor Analysis: Stay up to date with industry trends, emerging technologies, and competitor’s; offerings in the APM monitoring space. Use this knowledge to position the company’s products effectively and identify market opportunities.
- Sales Reporting and Forecasting: Track sales activities, pipeline, and revenue forecasts using CRM tools. Generate regular sales reports and provide updates to management on sales performance, account activities, and potential risks.
- Collaboration: Work closely with cross-functional teams, including sales engineers, product managers, and customer support, to provide seamless customer experiences and resolve any technical or service-related issues.
- Continuous Learning and Professional Development: Stay informed about advancements in APM monitoring tools, industry standards, and best practices. Participate in training programs and industry events to enhance product knowledge and sales skills.
Skills & Experience
- Proven experience in B2B sales, preferably in the technology or software industry, with a focus on selling APM monitoring tools or related solutions.
- Excellent sales and negotiation skills, with a track record of achieving or exceeding sales targets. Strong technical acumen and the ability to understand complex software solutions and explain them to non-technical stakeholders.
- Exceptional communication and interpersonal skills to build rapport with clients and influence buying decisions.
- Demonstrated consultative selling skills, with the ability to identify customer needs and provide tailored solutions.
- Familiarity with APM concepts, such as application performance metrics, log analysis, error tracking, and performance optimization.
- Proficiency in using CRM software and sales productivity tools.
- Analytical mindset with the ability to interpret sales data, identify trends, and adjust sales strategies accordingly.
- Self-motivated and results-driven, with a strong sense of ownership.
- Bachelor’ s degree in business administration, marketing, computer science, or related field with minimum 10 years of work experience
How To Apply
If you are interested, fill the form below or e-mail us at [email protected], with your resume and an explanation of why you would be a good fit. We look forward to hearing from you.