Notifications and Triggers > Alert Notification Customization

Alert Notification Customization

Adding Additional Contents in Notification

Standard alert notifications include details like a summary, description, event duration, metric values, and historical data. However, users often need additional context about the affected components and metrics.

Adding Additional Fields to the Metric Information

For instance, when reporting CPU usage on a server, users might want the notification to include the server’s location, the server’s operating system, and the name of the application using it.

Information Rules

These rules provide contextual information when alarm notifications are generated.

For example, if a high CPU usage notification occurs, users can receive a list of the top processes consuming CPU. Likewise, when a notification reports a low success rate for an e-commerce application, users can receive the top reasons for failures to pinpoint the problem area.

In all such cases, Information Rules can be applied to the alert rule.

Your first rule monitors system CPU usage using the hostname as a grouping level. Then, you have a second information rule that identifies the top CPU-consuming processes, and it uses both the hostname and process ID for grouping.

Using Multiple Information Rules

Feel free to add as many information rules as needed to enhance your alert notifications. Just remember to include at least one primary rule that specifies how to detect the alert condition.


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