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Version: NG-2.15

Ved AI — Gen AI-powered Chatbot (Beta)

Introduction​

Ved, the AI-powered assistant for vuSmartMaps™, revolutionizes system interaction by enabling natural language queries for instant insights. Whether you need to compare error rates, identify issues, or analyze trends, Ved simplifies troubleshooting and eliminates the need to navigate multiple dashboards manually. It delivers comprehensive responses, including textual explanations, charts, and downloadable insights, making observability seamless and efficient.

With Ved, users experience an intuitive, frictionless interface that enhances productivity, streamlines support, and delivers real-time deep system insights.

Ved's Capabilities​

Ved simplifies user interactions across four key areas:

  1. Transaction Analytics

    • Ved enables in-depth analysis of transaction data from Instant Payments, Internet Banking, and financial systems. It provides:
      • Real-time insights into transaction success rates, failure trends, and delays.
      • Pattern recognition to detect anomalies in transaction behavior.
      • Actionable intelligence for decision-making by identifying correlations between transaction performance and system health.

  2. Alert Analytics

    • Ved enhances system monitoring by analyzing alerts with ease. It helps users:
      • Understand system alerts based on severity, frequency, and impact.
      • Identify recurring issues by categorizing alerts over time.
      • Optimize response strategies by pinpointing the most critical alerts affecting system performance.

  3. vuSmartMaps Documentation

    • Navigating through documentation is now effortless with Ved's AI-driven search. It allows users to:
      • Find configuration steps instantly using natural language queries.
      • Retrieve best practices for various vuSmartMaps features.
      • Simplify onboarding by helping new users understand functionalities quickly.

  4. Enterprise Knowledge

    • Ved integrates seamlessly with enterprise-specific data, providing personalized responses by:
      • Unlocking insights from custom datasets and organizational knowledge bases.
      • Enhancing productivity by reducing time spent searching for information.
      • Ensuring accuracy with context-aware responses tailored to enterprise need

Working with Ved​

Accessing Ved​

  • Click on the Ved icon at the bottom right corner of any page.
  • The chat window remains accessible across all pages.
  • Select New Chat to start a fresh conversation.

The landing page appears as shown below.

Available Query Topics​

Users can interact with Ved across:

Sample Prompts​

Please find the sample prompts and respective answers for each of the topics. Please note that the responses generated by the Gen AI Bot are enriched with various content types, including text and charts, ensuring that users receive comprehensive and informative answers.

Transaction Analytics​

  1. How many UPI transactions were successful in 2025?

  1. What is the trend of IBMB transactions in 2025?

Alert Analytics​

  1. What is the share of alerts by severity in 2025?

  1. Which are the top 3 alerts with the longest duration in 2025?

Your Knowledge Base​

  1. What is meant by UPI?

  1. What does the error code U28 mean?

vuSmartMaps Documentation​

  1. How to set up data enrichment in vsmaps?

  1. How can I create an insight card in vuSmartMaps?

Ved's responses are enriched with various content types, including text and visual data representations like charts and graphs, ensuring users receive comprehensive and insightful answers.

User Feedback​

When the Gen AI Bot gives responses, you can interact in a few ways:

  • Like: Show approval for helpful answers.
  • Dislike: Give feedback on less helpful responses.
  • Copy: Quickly copy text from responses for reference or sharing.

Download Conversations​

You can save your entire conversation history as a PDF file using the Download Conversation button.

This feature allows you to:

  • Maintain a comprehensive record of your interactions.
  • Easily refer back to specific details or important points.
  • Keep an organized archive for future reference.

Simply click Download Conversation, and your conversation will be saved as a PDF for easy access.

Conclusion​

Ved simplifies tasks and enhances observability by providing quick, accurate responses to user queries. It integrates with internal knowledge bases to deliver reliable insights across transaction analytics, alerts, and documentation. With its intuitive interface, Ved saves time, reduces effort, and helps users focus on resolving issues efficiently.

note

Please contact support to enable Ved.

FAQs​

What topics can Ved assist with?

Ved assists with a range of topics, including:

  • Transaction Analytics: Provides insights into transaction success rates, failure trends, and anomalies in financial systems like Instant Payments and Internet Banking.
  • Alert Analytics: Helps monitor alerts by severity, frequency, and impact, identifying recurring issues.
  • vuSmartMaps Documentation: Enables easy access to documentation through AI-driven search for configuration steps and best practices.
  • Enterprise Knowledge: Delivers personalized responses by integrating with enterprise-specific data and knowledge bases.

Ved uses internal databases and knowledge sources to provide accurate, real-time insights.

How can Ved help with error codes like U28 and U10?

Ved can provide detailed explanations for error codes such as U28 and U10, including:

  • Error Description: Explains what the error code means.
  • Potential Causes: Lists common reasons for the error.
  • Solutions: Provides step-by-step instructions to resolve the issue.

Simply ask Ved about a specific error code, and it will retrieve relevant information from the internal knowledge base.

How can I see the share of alerts by severity in 2025?

Ask Ved for the share of alerts by severity for a specific period (e.g., 2025). Ved will generate interactive charts and detailed statistics showing the distribution of alerts categorized by severity levels such as Warning, Error, and Critical.

How can I provide feedback on Ved's responses?

You can provide feedback in the following ways:

  • Like or Dislike: Use the like or dislike buttons to rate the accuracy of responses.
  • Comments: Add specific comments on why a response was helpful or not.